CAncellation policy

Cancellation policy for consumers: Non-digital Products

Exclusion or premature expiry of the right of withdrawal

– The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

– The right of withdrawal does not apply to consumers who have their domicile, habitual residence or delivery address outside a member state of the European Union (EU) or the European Economic Area (EEA) at the time of conclusion of the contract and delivery and do not belong to one of these member states.

Sample withdrawal form

To

Christina Hohenwarter Art, Im Letten 9, 67487 Maikammer

E-mail address: info@christina-hohenwarter.de

I/we (*) hereby revoke the contract concluded by me/us (*) for the

purchase of the following goods (*)/the provision of the following service (*)

______________________________________________________

______________________________________________________

Ordered on (*) ____________ / received on (*) _________________

_______________________________________________________

Name of the consumer(s)

_______________________________________________________

Address of the consumer(s)

_______________________________________________________

Signature of the consumer(s) (only for notification on paper)

_________________________

Date

(*) Delete as appropriate.

Notes on the return of goods

  • The instructions listed in this section are not a prerequisite for the effective exercise of the right of withdrawal.
  • Please do not send the goods to us carriage forward.
  • Please return the goods as a prepaid parcel to the specified return address and please keep the proof of posting.
  • Please avoid damaging or contaminating the goods.
  • If possible, please return the goods to us in their original packaging and outer packaging with all accessories and packaging components. If the original packaging or outer packaging is no longer in your possession, other suitable packaging should be used to ensure adequate protection against transport damage and to avoid any claims for compensation due to damage caused by defective packaging.

Cancellation Policy: Online Course/ Digital Products

By purchasing the course, you gain immediate access to all digital content (videos, materials, etc.). According to German law (§ 356 BGB), consumers normally have a 14-day right of withdrawal for digital content. However, by starting the course immediately, you explicitly agree that your statutory right of withdrawal is waived.

  • You may cancel your subscription at any time. There is no minimum commitment.

  • After cancellation, your access to the course content will continue until four weeks from the date of purchase.

  • No refunds are issued after purchase, except if required by law or if the course is canceled or materially changed by the provider.

  • This policy applies to international customers. 

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